2025 TECHCON  (Clone test)
2025 TECHCON  (Clone test)
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Reimagine

Your Events

Join your peers and industry leaders at TECHCON, the Immersive Event Conference powered by Swoogo.

#TECHCON | An Event for Event People

Gretchen Smithson TEST
Futureline Consulting | Chief Data Officer
Branden Jacobs-Jenkins
Freelance | VP of Data Engineering
Nellie Crane
Actress | Director of AI & Machine Learning
Bernie Telsey
Telsey Images | Head of Data Governance
Ursula Burns
Boss B | Senior Data Architect
Morris Adjmi
Adjimi Architects | VP of Business Intelligence
Allison Brown
PMC | Social Media Influencer
Bernadette Cornchip
Freelance | Director of Digital Transformation
Bob Iger
Consultant | Former Disney CEO
Meet Our Speakers

Take a bow, your events just stepped into the spotlight.

PLATFORM AGNOSTIC

Use Your Favorite Video Service

Whether you're working with Zoom, ON24, Gotomeeting, or something else entirely, we gotchu. After all, you should be focusing on producing great content right now-not learning how to unmute your colleague on your new video conferencing tool.

BEAUTIFUL EVENT HUB

Near, Far, Wherever You Are

From marketing and registration to directing, communicating, and engaging with your attendees on your event day, your virtual events  live in Swoogo from your first click to your last.

Stay with us at the JW Marriott!

名
JW Marriott Tampa Water Street
フルアドレス
510 Water St
Tampa, FL 33602
アメリカ合衆国
電話
+1 813-221-4950
Atlanta Falcons Atlanta Falcons
In their 51 years of existence (through 2016), the Falcons have compiled a record of 350–450–6 (341–437–6 in the regular season and 9–13 in the playoffs), winning division championships in 1980, 1998, 2004, 2010, 2012, and 2016. The Falcons have appeared in two Super Bowls, the first during the 1998 season in Super Bowl XXXIII, where they lost to the Denver Broncos 34–19, and the second was eighteen years later, a 34–28 overtime defeat by the New England Patriots in Super Bowl LI.
https://www.atlantafalcons.com/
Atlanta United FC Atlanta United FC
Atlanta United FC, commonly known as Atlanta United, is an American professional soccer club based in Atlanta, Georgia that competes in Major League Soccer (MLS) as a member of the league's Eastern Conference. It is the most recent winner of the U.S. Open Cup and Campeones Cup. Founded in 2014, Atlanta United began play as an MLS expansion team in 2017, as the twenty-second team in the league. It is the first MLS franchise to be based in Atlanta, and the club plays home games at the Mercedes-Benz Stadium, which they share with the city's National Football League (NFL) franchise, the Atlanta Falcons. Both are owned by Arthur Blank, co-founder of The Home Depot. The club also owns Atlanta United 2, a reserve team that competes in the USL Championship (USLC).
https://www.atlutd.com/
Coca-Cola Coca-Cola
https://us.coca-cola.com/
The Atlanta Hawks The Atlanta Hawks
https://www.nba.com/hawks/
The Home Depot The Home Depot
When The Home Depot was founded in 1978, Bernie Marcus and Arthur Blank had no idea how revolutionary this new “hardware store” would be for home improvement and the retail industry. Today, we’re proud to be the world’s largest home improvement retailer. In more than 2,200 stores across North America, we aspire to excel in service – to our customers, associates, communities and shareholders. That’s what leadership means to us. That's The Home Depot difference.
https://www.homedepot.com/
UPS UPS
The story of UPS, the world's largest package delivery company, began more than a century ago with a $100 loan to jumpstart a tiny messenger service. How we evolved into a multi-billion-dollar global corporation reflects the history of modern transportation, international commerce, logistics and financial services. Today, UPS is customer first, people led, innovation driven. It’s powered by more than 495,000 employees connecting more than 220 nations and territories across roads, rails, air, and ocean. Tomorrow, UPS will continue to lead the industry and connect the world, with a commitment to quality service and environmental sustainability.
https://www.ups.com/us/en/global.page
2025年3月2日日曜日
18:05 - 18:30
Company-Wide All Hands Support
18:05 - 18:30
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2025年3月3日月曜日
8:15 - 9:15
Investing in Internal Tools to Give Exceptional Service
8:15 - 9:15
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9:00 - 10:00
Being Kind: The Snowball Effect
9:00 - 10:00
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10:25 - 11:25
Front Lines of Feedback
10:25 - 11:25
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11:00 - 12:00
CSAT vs CES (Customer Effort Survey)
11:00 - 12:00
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12:00 - 13:00
When Crisis Strikes: Helping Your Support Team Survive and Thrive
12:00 - 13:00
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13:00 - 14:30
Bringing the Right Data to the Product Table
13:00 - 14:30
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13:30 - 14:30
Make Support Part of Your Product
13:30 - 14:30
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Switching Gears form Support to QA
13:30 - 14:30
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15:00 - 16:00
Every Machine Needs A Mechanic: Hire People Who Don’t Do Support
15:00 - 16:00
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16:30 - 17:00
How To Train and Engage The Modern-Day Millennial Without Sacrificing Quality
16:30 - 17:00
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Customers Are People Too
16:30 - 17:00
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18:00 - 19:00
Wine and Cheese Tasting
18:00 - 19:00
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Cocktail Hour
18:00 - 19:00
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